Refund & Cancellation Policy

This Refund and Cancellation Policy outlines how you can cancel or request a refund for the services that you have purchased through the Platform. By using our services, you agree to the terms stated in this policy.

1. Cancellation requests will be considered only if they are made within 10 days of placing the service order. However, once the service has been initiated, scheduled, or partially/completely delivered, cancellation requests may not be entertained.
2. As our offerings are service-based in nature, cancellation may not be applicable for services that have already been rendered or are in progress. However, in exceptional cases, a refund or partial refund may be considered if it is established that the service delivered was not as described or did not meet agreed standards.
3. In case you experience any issues or are dissatisfied with the service provided, you must notify our customer support team within 10 days of service delivery. Each request will be reviewed on a case-by-case basis, and appropriate action will be taken after evaluation.
4. For services that involve third-party providers or integrations, any concerns or disputes related to such services may be subject to the respective third party’s policies. We will assist in facilitating communication wherever possible.
5. Once a refund request is approved, the refund will be processed within 10 business days through the original mode of payment or any other method deemed appropriate by us.